We listen. When was the last time an agency really listened to you?
Communication is at the heart of a lasting relationship and that’s ultimately what you want to establish with your customers.
Well, it’s no different for Monkie, so first we need to meet and hear your story.
Listening to you sum up your business in a few sentences, will give us a great deal of insight into how we can help. We can sum up how we can help in just a few sentences, too.
Because we can look at your business from the outside, it’s often easier to challenge accepted thinking. We approach solutions without any of your historical baggage. We’ll be at ease presenting new ideas, questioning the relevance of how or why things are done or suggesting that you take inspiration from different industries.
You’ll know your business better than anyone else. Fact. But therein lies one of the most common problems businesses face. Do your customers know your business the way you do? Do they understand why you do what you do? Oh, and it’s not to make money – that’s just the outcome of being successful. We can help you identify that ‘why’ and then show you how to let everyone else know, too.
The most successful businesses talk to their audience by communicating their ‘why’ – “we believe this will empower you to… do good; feel great; have control; be seen as clever”.
Have you ever stopped to think, why? Is that the way you talk to your customers?